You’ve been to the gas station, and you’ve probably thought about the attendant, who is usually a white guy, and his eyes are usually closed.
You’ve heard the story about how you can get free gas by paying at the pump, but you have never felt a little less safe.
“They have this ‘gas bar’ and you just go there and they’re not going to take you,” says Jaimie, who works at the gas pump in a suburb of Sydney, Australia.
“It’s very frustrating.
You don’t know where you are.
It’s very depressing.
I just want to know how it’s going to work.
And how it will be paid.”
Jaimy’s experience is a common one.
The problem is not unique to Australia.
A recent report from the Australian Gas and Energy Commission, the national energy regulator, found that only 2.4% of gas stations in Australia were certified to be free, and that only about 30% of people have confidence in the ability of the company to pay them.
The commission said there was a need to improve gas stations’ customer experience.
The industry body, which advises governments on gas supply, said in January that it had identified several strategies that could make gas stations safer.
Among them were: – Ensure that gas stations are equipped with cameras to help customers get information about prices and gas flows; – Add video surveillance to the station; – Create a customer safety hotline; and – Have a customer service hotline that people can call for advice and assistance.
The report also recommended that gas station owners improve the quality of their customer service.
The gas station in Jaimies story, however, has been closed since last June.
The owner, Andrew Poulter, says the station has closed because he can no longer afford to pay the electricity bill.
“The last thing we want is to be the guy who has to pay $10,000 to have a gas leak,” he says.
Poulters family has been living in the apartment next door for five years.
It is located at a property near the town of Port Macquarie.
It has a kitchen, a bedroom, a living room, a bathroom, and a laundry area.
Pulser has had to hire an apprentice to help with the rent payments.
The station owner says it has also been forced to close because it is not profitable.
“We’ve had to cut our business because of it,” he told Al Jazeera.
“And it’s been really hard for us.
It was hard to survive.”
In July, Poultery said he was able to keep the station open by selling some of his gas equipment to a gas station on a nearby farm.
“That was my only way out.
We have to do what we can to stay open, or else we’ll shut down,” he said.
In April, Pulsers daughter was diagnosed with a rare form of brain cancer.
Poulster says he was also worried about the future of the station because the owner is a member of a community that has a long history of fighting against gas extraction.
The community has fought against the mining industry and environmental regulations for generations, and is concerned about the environmental impacts of the gas extraction process.
Pours his heart into the operation Pulster says the gas bar is the only thing keeping the station afloat.
“You never want to lose your livelihood, but we are struggling to survive,” he explains.
“I’m very, very happy with the situation we are in.”
Pulsery says the staff at the station are mostly “somewhat helpful” but also have a tendency to be “dumbed down”.
“They are very professional and they do the job.
But they are not necessarily going to be there for you when you need them.”
Jodie, Jaimi’s daughter, has the same experience.
“When you look around at all the gas stations that are operating in the community, they have a very different atmosphere,” she says.
You get to be with your kids. “
But it’s a very positive environment.
You get to be with your kids.
And the children get to come and play.
It makes you feel a lot safer.”
Poultters brother, Kevin, says he hopes his brother will be able to make the trip to Australia one day.
“Hopefully I can make it.
I’m pretty sure he’ll make it,” says Kevin, who lives in Victoria, Australia’s biggest oil-producing state.
“He was born and raised in Australia, and he’s always been an Australian.”
But he says there is more to the story.
“In Australia we have a really high degree of distrust in the gas industry,” he argues.
“As a gas company, they’ve made a lot of mistakes in the past, but the fact that they’ve still been able to operate